In-Process Inspections
The intent of this visit involves mentoring and quality awareness training. There are several reasons why this is important and adds value to any deployment of significant size. As you are aware the very beginning of a deployment or rollout is the most critical.  This is when you are looking to establish the installation process and the quality norms you and your customers expect. It also creates the standard by which your company, your crews, and installation methods will be evaluated during an inspection. Requesting an in-process audit often eliminates the unhealthy habits and errors that would be replicated as the job progresses.
 
Final Inspections
Consists of a random sample of sites, specific equipment types, project types, where findings are identified, documented, referenced, and addressed. A formal report is generated determining the level of conformity. A final visit validation will consist of a sampling of representative amounts of equipment deployed and processes utilized at the time of the inspection. Defects are rated as majors or minors and corrective actions are required to take place as defined by corporate or customer practices.
 
The process ensures:
     1. Findings for improvement are identified
     2. The product is conforming
     3. Meets contractual requirements
     4. Meets expected customer deliverables per standards
 
Certification Audits
These audits are requested by corporate for warranty purposes to ensure compliance by the customer that regular and routine maintenance has taken place. The product installation is rated in its entirety to a preset criterion. It looks at the condition of the equipment, all circuit packs, shelves, and bays to establish that it meets a minimum baseline before it can be upgraded or placed into warranty.
 
Grounding Audits
These audits are usually requested when the equipment is impacted by a number of miscellaneous and unknown conditions. It may be related to noise, lightning, or current flow issues. The audit delivers a ground map with current amperage readings, direction of current flow, and validates no cross contamination between electrical fields exist, etc. The report contains recommendations to improve the overall grounding scheme as required by telephony rules and practices.
 
Process Writing
With our vast experience in the installation and operations arena, can offer process authorship to assist in driving best in class operations. We can build a library that outlines the planning through to the close of your project. These same processes can evolve as enablers to ISO 9000/9001 and TL9K certifications. Once your organization becomes process driven, cross training or training new employees becomes an easy task. It also allows easier control of the operation and promotes visibility to areas for continual improvements. Process driven organizations are usually more expeditious at completing assign tasks at a higher quality level.
 
ESD Awareness training
Electrostatic Discharge or ESD is a fact of everyday life, and it is of particular importance in quality control and assurance programs. Learn the fundamentals of static, the damage it causes and how to protect your sensitive material from it.

Since the electronics boom of the 1980s, the awareness of ESD has risen considerably because it has been shown to affect many devices. In fact, many manufacturers today consider all components to be static sensitive. ESD can dramatically increase costs through equipment downtime, yield loss, process disruptions, and an increase in warranty claims. Manufacturers spend thousands of dollars each year to ensure their workplaces are protected against the effects of static. Despite the importance, ESD is an obscure subject and proves confusing to most people. So, CueAy created the ESD Basics Presentation as a tool to educate employees about the cause and prevention of ESD.

Environmental Health & Safety Awareness Training
Training is a valuable tool for informing workers about workplace potential hazards and controls so they can work safely and be more productive. Knowledge and awareness ensure that everyone plays a key role in developing, implementing, and improving the program.
 
You must provide workers with information on all known environmental, safety, and health hazards of the workplace and your process to mitigate them. Your employees need to be involved in identifying potential hazards throughout the facility. Your workers have a firsthand understanding of the workplace, which is invaluable in finding potential hazards.
 
Involving your workers in the entire EHS program development process ensures ownership and will help workers assume responsibilities.